Quick Answers to Common Questions
Have Any Questions on your minds!
We know choosing the right software can raise a lot of questions. That’s why we’ve put together answers to the most common ones
General Questions
1. What is included in the free plan?
The free plan includes basic features, limited monthly usage, standard tool support, and is perfect for individuals or small teams exploring the platform before upgrading.
2. Can I cancel my subscription at any time?
Yes.
3. Is my data safe with your platform?
Yes, the software is designed to work seamlessly across all major devices, including desktops, tablets, and smartphones, ensuring a smooth, consistent, and optimized experience anytime, anywhere.
4. Do you offer team or enterprise plans?
Yes, our OmniSphere, OmniVerse and OmniLord plans are our enterprise plans. See pricing here.
5. Will the software work on all devices?
Yes, the software is designed to work seamlessly across all major devices, including desktops, tablets, and smartphones, ensuring a smooth and consistent experience everywhere.
Privacy & Support
1. How is my personal information protected?
We protect your personal information with advanced encryption, secure data storage, and strict privacy policies, ensuring it remains safe and accessible only to authorized personnel.
2. Do you store my payment details?
No. All payment transactions are processed through trusted third-party gateways. We do not store any credit card or financial details on our servers.
3. Will my project or design files remain confidential?
Yes, your project and design files will remain fully confidential. We implement strict security measures, encrypted storage, and access controls to protect your work at every stage.
4. How can I contact support if I need help?
You can contact support via email, live chat, or our help center, where our team is ready to assist you with any questions or issues promptly.
Pricing Package
1. What’s included in each pricing package?
Each pricing package includes a specific set of features, usage limits, and support options, designed to match different needs and budgets for individuals or teams.
2. Can I request a custom package?
At OmnibaseCRM, we think custom packages are a waste of time. Why? Because we don't believe in locking features behind complicated negotiations or capping your growth. Instead, once you upgrade to our Enterprise package, you get completely unlimited access—no limits, no restrictions, and absolutely zero coding or technical skills required.
3. Is development included in the design packages?
Because OmnibaseCRM requires absolutely zero technical skills or coding to operate, "development" for us doesn't mean writing code—it means physically building and configuring your system.
Our standard tiers give you full access to the unlimited software and our pre-built templates so you can easily jump in and launch your own processes on day one. However, if you want our team to handle the technical implementation for you, system development and configuration are available as a turnkey setup service for an additional fee.
With this add-on, we take care of all the heavy lifting: physically constructing your sales pipelines, mapping out your automated triggers, and fully optimizing your workflows so your system is completely ready to run. Yes, revisions are included in the price, within the agreed scope, to ensure the final result aligns with your vision and requirements. If you want a fully hands-off experience, contact our team during signup to add custom development and setup to your account.
4. Can I upgrade my package later?
Absolutely. Because every single OmnibaseCRM plan gives you our full Enterprise tier with zero limits and no feature restrictions from day one, upgrading later simply means switching your subscription length to save money.
If you start on our quarterly plan, you can upgrade to our yearly or lifetime packages at any time to lock in a lower, more cost-effective rate per month. Your data, pipelines, and automated workflows will remain completely intact during the transition. Simply head to your account settings or contact our support team when you are ready to switch and save.